t: 01928 739796

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Our Service

What to expect:

services-1.jpgIt's not as if you shop for a Bridal Gown every day, so this page will give you an idea of how we work. Firstly all the Gowns that we have in stock are samples, and that means that there are around one hundred Gowns for you to look at and try on.

By all means you can just call into the shop (remember to check our opening times) but, to give you our best attention we operate a full consultation service. What that means is that you book an appointment with one of our consultants who will take the time to discuss with you any styles that you have seen and then select several gowns that fit within your budget, working with you towards finding your special Gown. Just give us a call on 01928 739796 and book in, there is no charge for a consultation. It will be our pleasure to help you make your decision.

Also, we can assist you with Bridesmaid Dresses, Flower Girl Dresses, and Mother of the Bride outfits as well as Veils, Tiaras, Shoes, Jewellery and Men's Hire. Again, all or any of these can be ordered with a 50% deposit.

Ordering your Gown:

Bridal Gown manufacturers have very different lead times for delivery, and we strongly advise that all Brides order their Gown at least 12 months prior to the wedding date. Having said that some manufacturers can offer faster deliveries, some as low as 4 months but that is not always ideal, as we explain below under ‘Alterations’. When you have decided which Gown you want, we take a 50% deposit. This deposit is not refundable.

Also, we can assist you with Bridesmaid Dresses, Flower Girl Dresses, Mother of the Bride as well as Veils, Tiaras, Shoes, Jewellery and Men's Hire, again all can be ordered with a 50% deposit.

As soon as your Gown arrives from the manufacturer we will call you to arrange a viewing. This is when you will try your dress on. The balance due on the cost of your Gown is payable at that time.


services-2.jpgWhilst we will order a Gown that best fits your shape and size, we will need to carry out alterations to the Gown once it arrives.  We carry out all of our own alterations on the first floor of our shop.

Six or eight weeks prior to your wedding date we will make an appointment for you to return for your first fitting. This is when we will pin the dress and take note of the alterations that are required. Also, at this time it is vitally important that you have your bridal underwear and shoes with you, as well as at each subsequent fitting, otherwise we will be unable to carry out your fitting properly.

It is possible that you will need more than 2 fittings, but what we say to all of our Brides is that it's not about how many fittings it takes; we want that Gown to fit perfectly on your big day.

Your final fitting will take place about 14 days prior to your wedding. We will then steam and present your Gown ready for your collection at your convenience.

Please remember when setting the budget for your Gown you will need to budget also towards any necessary alterations.